Quality policy

ENTREHOGARES aims to achieve a high level of quality in the “real estate management and financial and insurance advice”. That is why our main objective is to achieve the satisfaction of our clients by offering them the best service, through the quality of our management and the excellent service of our workers.

To achieve this, we have material resources and a qualified human team whose mission is to always meet customer requirements and maintain a high degree of satisfaction with our services.

ENTREHOGARES, aware of the importance of quality, as well as the need for good resource management, is committed to disseminating these values ​​throughout the organization.
To this end, it implements and maintains a Quality System based on the requirements of the ISO 9001:2015 standard.

This Quality System aims to guarantee the best possible fulfillment of our commitments, both with collaborating companies and with clients, so that our services and products respond better to their needs.

As a permanent objective with our clients, in addition to aiming to achieve maximum satisfaction through quality service, the following aspects are also important:

  • Promote continuous improvement of the effectiveness of the Quality Management System.
  • Offer continuous and personalized customer service, understanding their needs through fluid communication.
  • Meet customer requirements, ISO 9001:2015, current legislation, and the expectations of other stakeholders.
  • Constantly improve our services and management processes by updating our knowledge in new areas, allowing us to remain at the forefront of our sector and anticipate new demands and/or needs of our clients.
  • Train, motivate, and involve all staff in the management and development of the Quality Management System, promoting ongoing training to ensure a high level of qualification among our employees.
  • Adopt new technologies and equipment whenever possible, optimizing our resources to offer better service.

Date: December 03, 2024 (Rev. 1)

Signed The direction

ENTREHOGARES Y VERDEMAR SL aspires to achieve a high level of quality in the “real estate management and financial and insurance advice”. That is why our main objective is to achieve the satisfaction of our clients by offering them the best service, through the quality of our management and the excellent service of our workers.

To achieve this, we have material resources and a qualified human team whose mission is to always meet customer requirements and maintain a high degree of satisfaction with our services.

ENTREHOGARES Y VERDEMAR SL, aware of the importance of quality, as well as the need for good management of resources, is committed to disseminating these values ​​to the entire entity. To do this, it implements and maintains a Quality System based on the requirements of the ISO 9001:2015 standard.

This Quality System aims to guarantee the best possible fulfillment of our commitments, both with collaborating companies and with clients, so that our services and products respond better to their needs.

As a permanent objective with our clients, in addition to aiming to achieve maximum satisfaction through quality service, the following aspects are also important:

  • Promote a process of continuous improvement of the effectiveness of the Quality Management System.
  • Continuous and personalized customer service, understanding their needs through fluid communication.
  • Comply with the requirements of clients, ISO 9001:2015, current legislation and other interested parties.
  • Continuously improve our services and management, making a constant effort to update knowledge in new areas that allows us to be at the forefront of our sector, thus anticipating the new demands and/or needs of our clients.
  • Instruct, motivate and involve all staff in the management and development of the Quality Management System, promoting continuous training to ensure a high degree of qualification of our employees.
  • Use of new technologies and equipment as far as possible.

Date: November 02, 2016

Signed The direction